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Terms & Condition

Please go through the detailed Terms and Conditions before using this website. Your use of the website indicates you acknowledge all the Terms, Conditions and Privacy Statements provided hereby. If you think you cannot agree with our Terms, Conditions and Privacy Statements, please refrain from using the website. From time to time, we may update the information so you are requested to keep yourself informed of the new policies, statements, terms and conditions. KX Transports reserves the right to deny access to any user violating the policies, statements, terms and conditions. “The Company”, “We”, “Us”, “Our”, “Website”, “System” will refer to KX Transports. “You”, “Your”, “User” will refer to Customers and Visitors.

Intellectual Property

The website is controlled and operated by KX Transports. All the materials (images, infographics, videos, writings, designs etc.) of the website are under the authority of KX Transports. You are highly discouraged to use any of our names, trademarks, logos, copyright and any other rights. You are not permitted to modify, transmit or copy any of the web contents (images, infographics, videos, writings, and designs) either electronically or using any form of technology. You will be legally barred if you are found to use our content without our consent.

Agreement

As you are using the website, you agree that you will not use any of the web contents (images, infographics, videos, writings, and designs) from the website in a way that may breach legal constraints. If you want to use our web content (images, infographics, videos, writings, designs, etc.), you should seek written permission from the KX Transports authority.

Disclaimer of Warranties

KX Transports, including its affiliates, directors and employees, do not warrant that all information provided is error-free. Materials might not be error-free and may contain technical inaccuracies. Materials are provided based on “as is” and “as available”. We accept no liability for any damages and losses for the content on the website for anybody. The website might be integrated with third-party and KX Transports has no bindings with third party website development. In such a case, users have to use it at their risk. KX Transports is not responsible for links to and from this website used by a third party or any other means. You will use the website at your sole risk and responsibility. You are responsible for any damage to your computer or other devices.

Registration

To access all our services on the website, we suggest you register with accurate information. Information will include your name, password, address, contact number, emails and others. It is your responsibility to safeguard your information including your name and password. You can change or update your information anytime according to your convenience. But make sure to have an accurate and updated account. KX Transports reserves the right to terminate your account in case of any activity violating our terms and conditions and legal bindings.

Privacy Policy

We collect your information not to resell. We are concerned with your privacy. Our advanced technological infrastructure ensures you a secured digital platform. We collect data for our internal purposes which include market research, customer cluster and preference, geographical locations, and many more. Some information is automatically collected as we have visitors to our website. This information includes IP address, location, device ID, device type, type of browser, operating system, date and time of your visit. Cookies and web beacons are used to track visitors.

Security

As we are concerned with our customer's privacy, we integrated the most sophisticated technological infrastructure and advanced security measures. We will never disclose any of your information to a third party. We may provide your information to our internal processes if any. For example, any affiliates related to KX Transports operations and for any legal bindings.

Data Retention

We will keep your data till it is necessary for our internal procedures. If your data is no longer required in our processes, we might discard those.

Modification

Due to changes in business strategies and policies, we need to keep ourselves updated with the flow. In such cases, our policies will change from time to time. New policies will be effective as soon as it is published on the website. Please keep yourself updated with the updated policies.

Privacy policy

We respect your privacy and ensure the security of your information. By using the website, we acknowledge that you allow us to use your information and at the same time accept the privacy policy. If you cannot agree to our policies which are mentioned here, refrain from using the website. Please read to know more about our privacy policy. “The Company”, “We”, “Us”, “Our”, “Website”, “System” will refer to KX Transports. “You”, “Your”, “User” will refer to Customers and Visitors.

Data We Collect

As you create an account on the website, you provide your name, email, address, contact number, payment information, and financial information. There is little information that is automatically stored in our system like IP address, device, date and time of website visit. This happens as we use cookies and web beacons.

Data We Use

We use your data to enhance our services. We can locate our customers, their preferences and geographical location. We also use the data for our analysis and research. We keep this information to communicate with you and to process any orders from you.

Data Retention

Your data is safe and protected here. We will store those until we need them for our internal purpose. We can retain the data longer as per our procedures.

Data Security

Our advanced technological infrastructure is providing us with the security of international standards. Rest assured. Your data is in safe hands. We will ask for proof of identity to disclose your information to you too. But, we cannot guarantee the security of the web, system, servers, device and database we regulate.

Data Update

Data can be updated with proper proof of identity. We request you to provide accurate data.

Data to the third party

In the case of logistics, we need to provide your data (address, contact number) for smooth processes and as we will collect payments from multiple payment streams, we need to provide them with the information (name, financial data) too. For any legal bindings, if it is necessary, we will provide your information.

Modification

Due to changes in business strategies and policies, we need to keep ourselves updated with the flow. In such cases, our policies will change from time to time. New policies will be effective as soon as it is published on the website. Please keep yourself updated with the updated policies.

Payment policy

If you proceed to use the website, you are expected to abide by the cookies policy. Here, “We”, “Us”, “Our”, “Website”, “Site”, and “System” will refer to KX Transports and “You”, “Your”, “User” will refer to Customers and Visitors.

Delivery Locations

KX Transports is delivering to the entire Dhaka Division and all the major Metropolitan Cities throughout Bangladesh.

Inside Dhaka Metropolitan

Normal Delivery:
Normal Delivery Inside Dhaka Metropolitan
Parcel Weight Delivery Time Charge (BDT)
1kg 24 to 72 hours 70
1kg + 24 to 72 hours 70 + (20 x per kg)

*Customers have the privilege to negotiate the pricing for parcels that are more than 5 kgs.

Urgent Delivery:
Urgent Delivery Inside Dhaka Metropolitan
Parcel Weight Delivery Time Charge (BDT)
1kg 24 hours/ Next Day 80
1kg + 24 hours/ Next Day 80 + (30 x per kg)

*For same-day delivery, the order must be placed before 11 AM, or else the product will be delivered the next day.

On Demand Delivery:
On Demand Delivery Inside Dhaka Metropolitan
Parcel Weight Delivery Time Charge (BDT)
1kg 8 hours 150
1kg + 8 hours 150 + (50 x per kg)

Dhaka Division (Sub areas outside Dhaka Metro)

Normal Delivery:
Normal Delivery Dhaka Division (Sub areas outside Dhaka Metro)
Parcel Weight Delivery Time Charge (BDT)
1kg 3 to 5 days 120
1kg + 3 to 5 days 120 + (30 x per kg)

*Customers have the privilege to negotiate the pricing for parcels that are more than 5 kgs.

Urgent Delivery:
Urgent Delivery Dhaka Division (Sub areas outside Dhaka Metro)
Parcel Weight Delivery Time Charge (BDT)
1kg Next Day 150
1kg + Next Day 150 + (50 x per kg)

*For same-day delivery, the order must be placed before 11 AM, or else the product will be delivered the next day.

On Demand Delivery:
On-Demand Delivery Dhaka Division (Sub areas outside Dhaka Metro)
Parcel Weight Delivery Time Charge (BDT)
1kg 24 hours 190
1kg + 24 hours 190 + (50 x per kg)

Outside Dhaka Division (inside the country)

Normal Delivery:
Normal Delivery Outside Dhaka Division (inside the country)
Parcel Weight Delivery Time Charge (BDT)
1kg 3 to 5 days 120
1kg + 3 to 5 days 120 + (30 x per kg)

*Customers have the privilege to negotiate the pricing for parcels that are more than 5 kgs.

Urgent Delivery:

Coming Soon.....

On Demand Delivery:

Coming Soon......

RURAL AREAS:

Coming Soon......

What are the modes of payments?

We incorporate nearly all available modes of payment system for the convenience of the merchants. These include Cash, Mobile Financial Services (bKash, Rocket, Nagad, etc.), and Bank cheques.

What are the charges for Cash On Delivery (COD)?
Cash On Delivery (COD)
Order Types Areas Charge (BDT)
Order value = BDT 2000 or Less Inside Dhaka Metro 1% of parcel’s price
Dhaka Division (Sub areas outside Dhaka Metro) 1% of parcel’s price
Outside Dhaka (inside the country) 1% of parcel’s price
Order value = BDT 2000 + (more than BDT 2000) Inside Dhaka Metro 1% of parcel’s price
Dhaka Division (Sub areas outside Dhaka Metro) 2% of parcel’s price
Outside Dhaka (inside the country) 2% of parcel’s price

*Delivery charges are subjected to negotiation depending on the type of business and the quantity of the daily order.

*No return charge is applicable for any delivery

Cookies policy

If you proceed to use the website, you are expected to abide by the cookies policy. Here, “We”, “Us”, “Our”, “Website”, “Site”, and “System” will refer to KX Transports and “You”, “Your”, “User” will refer to Customers and Visitors.

What are cookies?

Cookies are generally small and removable computerized pieces of information that provide KX Transports with a better insight into its user, visitor or customer by accessing browsing history and preferences regarding the website. The small text file is stored in the location of the user’s devices (desktop, laptop, tablets, smartphones or other devices from where the website is surfed). Cookies allow the sender to recognize the device in which it is kept throughout its validity terms. We also use other technological measures like web beacons and HTML5 local storage. This will help us to improve our website and provide users with a better experience and more customized results. You have the privilege to accept or reject cookies, web beacons and html5 local storage.

Types of cookies

We use the following cookies on our website:

-Required Cookies
-Functional Cookies
-Advertising Cookies
-Social Network Cookies
-Third-party marketing and profiling Cookies
Required Cookies

These cookies provide information from the first access and optimum functionality of the website such as viewing content, geographical location and IP. These cookies are automatically enabled from the first visit to the website.

Functional Cookies

These cookies provide additional functionality to the registered users by allowing us to analyze the statistics of the users. For instance, identifying a user and interpreting their move around the website. This will enable us to redefine user experience in the most sophisticated method.

Advertising Cookies

These cookies are used to deliver tailored content on our website based on your browsing history.

Social Network Cookies

These cookies are based on your visits to our social media pages on Facebook, Twitter, Instagram, Youtube and many more. These cookies are likely to be functional cookies or advertising cookies.

For more information, visit

Third-party marketing and profiling Cookies

These cookies are used by any third-party advertising agents on our behalf for promotional and advertising purposes by collecting information about your visit to the website and your interaction with the website. For more information regarding cookies and how to block and delete them, visit: www.allaboutcookies.org

Why are cookies used?

We use cookies for the following purposes:

-Figure out an essential part of the website according to user preference and enrich those content for better services
-Analyze statistical data regarding website
-Effectiveness of our marketing campaigns and strategies
-Provide feedback to our third-party partners
-Improve the website functionality, user experience and user interface by incorporating better technological infrastructures

Please note that by blocking or deleting cookies, you may not be able to take full advantage of the website. We strive to improve ways to manage your cookie preferences. This cookie policy will be updated from time to time based on new technological advancements.

How Can We Help You?

KX Transports is a hi-tech B2B, B2C and C2C transportation service provider powered by KX, the emerging next-generation business solutions leader in the country.

At the moment, we are operating only in the Dhaka Metropolitan area. We will soon spread our services around the country.

We are equipped with a dedicated customer service center with a cluster of trained representatives for you to connect and get necessary information. We are available from 10 AM to 10 PM, 7 days a week.

Once the goods (non-perishable items) are received, as per the agreement with the merchants, KX Transports takes full responsibility for any damage caused to them before the delivery is confirmed by the customer.

Covered Van, Motor Bike, Bicycle.

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